Customer Service

At Clocks Direct, we take pride in offering the best products at the best prices. Here are just a few other reasons why you should shop at Clocks Direct:

1. Fantastic service - Our friendly customer service representatives are available on our toll free number, 1800 669 608, from Monday to Friday, 9am to 5pm EST. Whether its product information, an update on your order, or any general queries you may have, we are here to help.

2. Free shipping on all orders over $100 - If the total of your order exceeds $100, we offer free shipping; anywhere in Australia!

3. Huge selection - With clocks from Victoria Station, Degree and many more, we have the perfect clock for any situation. Whether its a wall clock, mantle clock, alarm clock, travel clock, barometer or weather station, we stock it all at Clocks Direct.

4. Quality products - We only sell products we are confident are of the highest quality. We back up this claim with a full 30 day money back guarantee. Should you change your mind in the first 30 days, simply contact us on our toll free number and we can arrange a refund or exchange if the product is unused and in its original packaging. If there are any warranty claims after this initial 30 day period, you can rest assured we will follow these up with our suppliers.

5. We ship your order from our own warehouse - Our clocks are shipped directly from our warehouse, meaning we can track every stage of your order and ensure that your purchase arrives in a timely manner.